Choose shoes according to your foot shape and size to ensure your feet are not compressed and walking remains comfortable.
Always use a shoehorn when putting on shoes to prevent tearing the heel stitching and deforming the heel.
New footwear must be impregnated before first use. Regularly reapply impregnation in damp weather, at least several times per week.
Clean natural leather shoes only with products designed specifically for leather (balm, leather cleaning foam, or wet wipes). The use of water is not recommended, as it may damage the leather.
Protect leather shoes from rain and prolonged exposure to moisture.
Leather footwear should be regularly treated with protective and moisturizing balms to prevent drying, cracking, and to maintain its appearance.
Take care of suede and nubuck shoes only with specialized products. Brush them regularly with a dedicated brush.
Patent shoes are suitable for wear only at temperatures not lower than -5 °C, as colder air may damage the coating.
Patent and light-colored leather shoes may change color if inappropriate cleaning products are used.
Rubber shoes or footwear with rubber coating must not be machine-washed. Avoid storing or drying them in high heat or direct sunlight, as this may cause deformation and shrinkage.
Textile shoes are not recommended for rainy weather. If shoes get wet, they must be dried naturally at room temperature, away from heating devices.
All types of footwear should only be dried at room temperature, avoiding direct sunlight, radiators, or other heat sources. This helps prevent deformation, cracking, and color fading.
Regularly check the condition of your footwear and carry out necessary repairs on time.
Protect shoes from sharp objects, chemicals, acids, solvents, oils, and salt.
Do not wear footwear in unsuitable weather conditions (e.g., textile shoes in rain, patent leather shoes in extreme cold).
The warranty does not cover natural wear and tear (soles, insoles, decorative details).
Shoes cannot be exchanged or refunded if they have been worn and simply do not fit in size or model.
Unworn shoes can be returned within 14 days with proof of purchase and a completed return form.
Natural leather lining may stain feet or socks. In such cases, it is recommended to use special leather insoles or wear dark-colored socks. This is a natural occurrence and is not considered a manufacturing defect.
The warranty may become void if footwear has been repaired independently or used under unsuitable conditions, contrary to these care rules.
Proper use and care of footwear determine its durability and comfort. Please follow these recommendations to ensure your shoes remain functional and aesthetically pleasing for as long as possible.